Customer Service applicants have rated the interview process at Optus with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 9 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Optus overall takes an average of 27 days.
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The process took 1+ week. I interviewed at Optus (Melbourne)
Interview
it was easy, they call you, ask questions, ask for when you're free for the second interview, then they interview you again. theyll ask you to know how to sell a phone, stuff like that.